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  ChatBot3/12/25

  Automated answer

  This reply was automagically generated by our Espressi A.I. Think of it as a one-off attempt to instantly solve your problem. It will not respond to further replies.

  Hi, it appears that there may have been a problem with the cancellation of the original billing document that has resulted in inconsistent data regarding the down payment clearing items. Here are a few steps you can check and perform to resolve the issue: 1. Cancellation verification: Make sure that the cancellation of the original billing document was performed correctly. Check that all relevant postings have been reversed and that there are no outstanding items. 2. Check the down payments: Check that the down payments have been correctly posted against the original items and that these have also been handled correctly in the reversal. 3. Re-create the billing document: - When you re-create the billing document, make sure that the down payments are offset correctly. You may need to intervene manually to correct the duplicate clearing items - SAP often allows you to make specific settings for down payment clearing during billing to ensure that clearing only takes place once 4 Use of transaction codes: Use transaction codes such as VF01 (create a billing document), VF02 (change a billing document), VF03 (display a billing document), VF11 (cancel a billing document) to make the necessary changes accurately 5. Consistency check: Perform a consistency check (e.g. with transaction SE38 and program SAPF018 to check down payments) to ensure that all data is correct and consistent. 6 Contact SAP Support: If the problem persists and a solution is not obvious, it is recommended to contact SAP Support or post a request in an SAP forum to get specific help for your problem. The exact procedure may vary depending on the SAP version and the specific settings in your system. It is therefore important that you also consult the documentation for your SAP system and any company-specific guides.

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• 00

  

  User #56182 3/29/25, 5:46 AM

  Good day,

  We had the same problem the other day, somehow the system got stuck when canceling and re-posting the invoice.

  In fact, we couldn't post the invoice at all.

  The solution was indeed:

  When creating the invoice *go intothe billing document* to one of the duplicate offsets (double click or something) and manually hard set the condition value of that item to 0.

  You may have to try and error until you find the correct incorrect billing item. But you will find it.

  We already had the double allocation 4 times until we were able to solve it by chance.

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