If you are having trouble seeing the "My Learning" tile in SAP SuccessFactors Learning, there could be several reasons why this issue is occurring. Here are some steps and checks you can perform to potentially resolve the issue: 1. Role Permissions: The visibility of tiles in SAP SuccessFactors often depends on the user's role and permissions. Confirm that your user account has the necessary permissions to access the "My Learning" area. Check with your system administrator if you believe there is an issue with your permissions. 2. Home Page Configuration: The tile could be missing from your home page due to configuration settings. Sometimes tiles need to be manually added to the home page or a specific group. - Go to "Admin Center" (if you have admin access). - Search for "Manage Home Page" or a similar configuration tool. - Check if the "My Learning" tile is available for your role and added to the relevant home page section. 3. Feature Activation: Ensure that the Learning Management System (LMS) features are fully activated and set up in your instance. If necessary features or integrations are not enabled, certain tiles may not appear. 4. Browser Issues: Try clearing your browser cache or using a different browser to see if there is an issue with how the page is loading. 5. User Data: There could be an issue with how your user profile is set up in the system. Verify that all necessary fields are populated correctly, as missing information might affect content visibility. 6. Cache and Cookies: Clear your browser's cache and cookies, as outdated or corrupted cache data can cause display issues on web applications. 7. Check System Updates: It's possible that a recent update or system maintenance might have altered the visibility of certain tiles. Checking the release notes or with your company's SAP support team can provide insights if there was a recent change. 8. Support Ticket: If none of the above solutions resolve the issue, consider raising a support ticket with your SAP SuccessFactors support team. Provide them with details of the issue including screenshots, specific errors, and what steps you have already tried. By checking these areas, you should be able to diagnose why the "My Learning" tile is not visible on your SAP SuccessFactors dashboard.
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